impact_top_1_2020_07; impact_top_2_2020_07; impact_top_3_2020_07; impact_top_4_2020_07; impact_top_5_2020_07; impact_top_6_2020_07; impact_top_7_2020_07; impact_top_8_2020_07 [grid question] 

Date Asked

August 2020

Question Type

Grid

Positions Asked

Head of IT

Level of Government Surveyed

County/township/municipality

Question Text

New software can have a range of impacts, whether in terms of reliability, productivity, or user experience. Thinking about the last three years or so, to what extent has the adoption of new software had a net positive or negative impact on each of the following areas in your local government? 

Rows

1. Financial Administration
2. Purchasing
3. Public Works
4. Law Enforcement
5. Fire Protection
6. Building Permitting and Compliance
7. Citizen Communications and Engagement
8. Human Resources

Columns (Answer Choices)

Very negative
Somewhat negative
Neutral Somewhat positive
Very positive
Not sure/Not applicable

Additional Information

Go to Data File

Very negative
Somewhat negative
Neutral Somewhat positive
Very positive
Not sure/Not applicable
1. Financial Administration
2. Purchasing
3. Public Works
4. Law Enforcement
5. Fire Protection
6. Building Permitting and Compliance
7. Citizen Communications and Engagement
8. Human Resources